A Simple Misunderstanding!

"Seek first to understand, then to be understood." Stephen Covey     I have worked in dynamic work environments for many years.  I am first and foremost a strategist.  The things an organization does has to be focused on results.  Those results will come from The People and The Process.   The Process can be spelled out very linearly, in progressive steps  - 1,2,3,4.  It has metrics that allow it to be objective and quantified.  It works...or it doesn't.   The People - that's another matter entirely!  Each person wanting things to go their way, for their voice to be heard to be respected. It is hard to predict or control what people will do in any given moment.   Besides being a strategist, I am also a diplomat.  That does not mean I pander to two sides hoping they both like me.  I try to see the bigger picture realizing that each person brings part of the problem, but also brings part of the solution.  There is no place for emotion with diplomacy, but emotions can run high when the stakes are high.   When I sit with two people I know chances are neither of them is totally right...or totally wrong.  Motives often drive the way people see the situation.  If they only see their side then they will fight to "hold their ground".    Myopathy, or "see it my way" mentality is at the heart of their dissention that sometimes manifests in disruptive or passive aggressive behavior.  They become Paul Anka...I Did It My Way!   You can not run a business, a marriage or a family that way.    What is the hardest thing to achieve?   Agreement.   What is the easiest thing to do?   Disagree.   What will people have to do to achieve real success?   Understand.   I will bring more insight into this challenge that married couples, parents with their kids, and organizations with 5, 10, or 1,000 employees face everyday...    A Simple Misunderstanding!   Until tomorrow, I wish you Money, Power, Success!